Re: Friday Fun: What is your favorite movie one-liner?
"There's no crying in baseball!" - A League of Their Own
View ArticleWhat are some considerations when moving from centralized to regional...
We are looking to expand our Eloqua userbase and reach to other regions. Historically we have just had one team and one region in Eloqua. What are some things we should consider as we go through...
View ArticleRe: Make changes to a live email
In e10 you can change a link in a live email after it's been sent. Go to Setup --> Redirect Links. Navigate to the redirect link you'd like to change, click the down arrow by the number and select...
View ArticleRe: Steps to Align Sales & Marketing
So, I started this process at my previous company, and started to document my journey here - Lead Management Task Force - Kicking It Off!
View ArticleQuery String Analysis
Hi Community, I work for a company in Boston and have been tasked with analyzing some query strings. I've been looking in my install of Eloqua 9 and currently looking at the Query String Value report....
View ArticleRe: How to Optimize Contact Forms for Conversions - Infographic
Hi Chole, You may want to look into custom layout, which will give you all flexibilities you want for your layouts. ThanksAmit
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Email address not pre-populating in Engage when clicked from Lead/Contact
We are deploying engage with links/buttons at the contact/lead level. When clicking the link/button, it opens engage just fine, but does not prepopulate the to: line with the lead/contact email...
View ArticleRe: Do you limit the # of emails a contact can receive? If so, how many? In...
Hi Michael, Just to add my 2 cents to Cheli's reply. Yes, you absolutely should limit the number of emails you send to your customers (or prospects and leads, for that matter). Why? To prevent customer...
View ArticleRe: Custom form field best practices.
Ah, I see. That's pretty straightforward, no need to use custom fields or data cards, you probably just want to use ordinary contact fields. Perhaps that's what you meant? The term "custom form fields"...
View ArticleRe: How to Exit Unsubscribes and Bouncebacks from Campaign Canvas?
There are a few things you might do, depending on what you are trying to accomplish here. The first would be to put a decision step before the email step, which could then route...
View ArticleRe: How to Exit Unsubscribes and Bouncebacks from Campaign Canvas?
Thanks, Todd. I forgot I posted this question. You're right in that "it may not necessarily be a bad thing that they get stuck". That's what I had determined as well. I realize E10 just tracks &...
View ArticleIs there a way to automate "stuck" contacts on the campaign canvas?
We would like to push a soft bounce contact through to the next step of a campaign - automatically. However, they are all currently staying "stuck" in the email step of the campaign canvas. Any ideas...
View ArticleRe: Understanding Website Traffic
Hey Nadine See these two articles which will hopefully help with the insanity: Different values from other web analytics solutions - Analytics Help The difference between clicks, visits, visitors,...
View ArticleRe: Is there a way to automate "stuck" contacts on the campaign canvas?
I don't think it's at all unreasonable to push soft bounces through to the next step, if it makes sense in the campaign. For example, we always get a few people stuck on the reminder email stage of a...
View ArticleRe: What are some considerations when moving from centralized to regional...
Michael, It is funny your thought around mini deployments or sub spaces is where my head was going from a system perspective as well. Leyla Farah Can you check if there are any coming increased...
View ArticleRe: What are some considerations when moving from centralized to regional...
Jennifer Igartua Thanks for the note. Do you have any examples of documentation or adoption material that might be safe to share?
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Re: Custom form field best practices.
I just realized I didn't actually answer your question Yes, I have done this and I think it's a good idea. I think the simplest and cleanest way to do it is just by using normal contact fields, unless...
View ArticleRe: What do you wish someone would have told you before making the move from...
Thanks for all of the feedback! There are some gems. Especially from Allan King- "test records cannot be deleted from forms". That's bizarre & a little frustrating, but good to know before-hand....
View ArticleRe: What do you wish someone would have told you before making the move from...
I completely agree about the issue with reporting on custom contact fields. That was my biggest surprise/let-down about E10. Eloqua Support - do you know if there's a plan in place to support reporting...
View ArticleRe: How to Exit Unsubscribes and Bouncebacks from Campaign Canvas?
Thanks for the feedback Rob Sommers! We're also doing that, but they're still caught when someone unsubscribes or bounces during the life of the campaign. How do you handle those?
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