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Re: Anyone going to Oracle open world?

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I will be there as well. I am presenting on Tuesday but will be there Monday night and Tuesday night as well.


How do you determine if an Account already exists in Sales Cloud before you create an account in Sales Cloud from Eloqua?

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Use case / Process flow

 

1. We import a list of contacts into Eloqua with the company field populated; multiple contacts could have the same company name.

2. When a contact hits a certain lead score we want to create an Account, Contact and Lead in Sales Cloud.

 

Issue:

 

1. When multiple contacts with the same company name reach the lead score it leads to Eloqua creating multiple accounts in Sales Cloud with the same account name.

 

Please let me if I am doing anything wrong here.

Re: ELQ-00107 errors when exporting activity data with Bulk REST API (2.0)

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Hi Christopher Campbell

 

I am facing the same issue. I am trying my request from SOAPUI

As suggested by you i am not using any sub zero second precision

 

Response from export definition:

 

<Response xmlns="https://secure.eloqua.com/api/bulk/2.0/activities/exports">

   <createdAt>2014-08-28T22:00:40.5537126Z</createdAt>

   <createdBy>Eloqua</createdBy>

   <fields>

      <ActivityDate>{{Activity.CreatedAt}}</ActivityDate>

      <ActivityId>{{Activity.Id}}</ActivityId>

      <ActivityType>{{Activity.Type}}</ActivityType>

      <AssetId>{{Activity.Asset.Id}}</AssetId>

      <AssetName>{{Activity.Asset.Name}}</AssetName>

      <AssetType>{{Activity.Asset.Type}}</AssetType>

      <ContactId>{{Activity.Contact.Id}}</ContactId>

      <Id>{{Activity.Id}}</Id>

      <RawData>{{Activity.Field(RawData)}}</RawData>

      <VisitorId>{{Activity.Visitor.Id}}</VisitorId>

   </fields>

   <filter>'{{Activity.Type}}'='FormSubmit' And '{{Activity.CreatedAt}}'>'2014-08-26T00:00:00'</filter>

   <name>Example Activity Export</name>

   <updatedAt>2014-08-28T22:00:40.5537126Z</updatedAt>

   <updatedBy>Eloqua.APIUser1</updatedBy>

   <uri>/activities/exports/36</uri>

</Response>

-------------------------------------

 

Response Sync the data for export

 

<Response xmlns="https://secure.eloqua.com/api/bulk/2.0/activities/exports">

   <createdAt>2014-08-28T22:03:05.0953641Z</createdAt>

   <createdBy>Eloqua</createdBy>

   <status>pending</status>

   <syncedInstanceUri>/activities/exports/36</syncedInstanceUri>

   <uri>/syncs/16</uri>

</Response>

--------------------------------------------

 

GET https://secure.eloqua.com/api/bulk/2.0/syncs/16 to check the status of sync

 

<Response xmlns="https://secure.eloqua.com/api/bulk/2.0/activities/exports">

   <createdAt>2014-08-28T22:03:04.8630000Z</createdAt>

   <createdBy>Eloqua</createdBy>

   <status>error</status>

   <syncStartedAt>2014-08-28T22:03:14.4970000Z</syncStartedAt>

   <syncedInstanceUri>/activities/exports/36</syncedInstanceUri>

   <uri>/syncs/16</uri>

</Response>

--------------------------------------------

Logs.

 

<Response xmlns="https://secure.eloqua.com/api/bulk/2.0/activities/exports">

   <count>2</count>

   <hasMore>false</hasMore>

   <items>

      <e>

         <count>0</count>

         <createdAt>2014-08-28T22:03:16.4330000Z</createdAt>

         <message>There was an error processing the export.</message>

         <severity>error</severity>

         <statusCode>ELQ-00107</statusCode>

         <syncUri>/syncs/16</syncUri>

      </e>

      <e>

         <count>0</count>

         <createdAt>2014-08-28T22:03:16.4670000Z</createdAt>

         <message>Sync processed for sync 16, resulting in Error status.</message>

         <severity>information</severity>

         <statusCode>ELQ-00101</statusCode>

         <syncUri>/syncs/16</syncUri>

      </e>

   </items>

   <limit>1000</limit>

   <offset>0</offset>

   <totalResults>2</totalResults>

</Response>

 

Kindly help

 

Thanks

Vinay

Re: Blind form email notifications not working correctly

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Thanks. Okay, yeah, that totally looks right the way you have it set up. Without QAing every processing step, I will assume that each one is set up similarly to always notify this email address if this particular form field reflects this value. It SHOULD work. But a second method would be one Send Email processing step that uses a lookup table to determine who the email should go to based on the ID. Instead of the 'always send to the same email address' selection, you would choose 'Use a picklist to select the email address' and then create/select a picklist that contains your IDs and your email addresses.

 

Hope this helps in some way! Or, hope someone else sees something that I didn't.

 

E

equivalent E10 report for the E9 contact group aging -- how many contacts over time?

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In E9, I used to use reports that showed how many contacts were in a Contact Group, and could show a chart of the changes over time.  Those E9 Contact Groups are now E10 Shared Lists.  But I haven't found a report option for the size and changes over time.  Has anyone else found a way?  Thanks in advance!

Re: equivalent E10 report for the E9 contact group aging -- how many contacts over time?

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if you have power tools (bridge tool to some E9 stuff).. you still have access to all E9 standard reports through that interface.. Shared lists will be same as contact groups...

Re: Blind form email notifications not working correctly

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Thanks for your help Erin, i'll give that a shot.

Help with REST Api POST Call for CustomData Objects

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I'm getting this error after my POST call

 

[{"type":"EndpointParameterError","parameter":"DuplicateValue","value":"<null>"}]

 

This is my request

 

 

{"type":"CustomObjectData","id":0,"fieldValues":[{"type":"FieldValue","id":"242","value":"2469713031011304819"},{"type":"FieldValue","id":"899","value":"3406107402492215345"},{"type":"FieldValue","id":"241","value":"test@test.com"},{"type":"FieldValue","id":"244","value":"https://"},{"type":"FieldValue","id":"245","value":"http://<elqDomain type=1/>/e/er?s=<span class="eloquaemail">siteid</span>&lid=32008&elq=<span class="eloquaemail">recipientid</span>"},{"type":"FieldValue","id":"982","value":"http://<elqDomain type=1/>/e/er?s=<span class="eloquaemail">siteid</span>&lid=32009&elq=<span class="eloquaemail">recipientid</span>"}],"emailAddress":null,"contactId":6028}


Re: How to remove/manage test Data from Form Submissions?

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I am also looking for an answer to this. Need to be able to test and then remove data from the form so we don't throw off our metrics when we export.

Re: Script error on contact upload wizard

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I am.  And Oracle won't let me open a ticket.  It says I don't have "support identifiers"  No idea what that means.

Script error on contact upload wizard

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Is anyone else getting a script error on the contact upload wizard? Below are the specifics from our error.

 

Details:

Error Specifics: JS Exception

Navigator: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0

Username: Greg.Arnold

Site Id: 2310

Time Sent: 08/29/2014 15:27

Time Logged-in: 08/29/2014 15:25

Error Id:

 

Errors since last report: 3

 

Michael Green

Re: Rookie Mistakes

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In all of my excitement to activate a campaign I forgot to add an essential wait step and discovered just how fast Eloqua can send contacts through a campaign flow.

Re: Rookie Mistakes

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Hang in there jrothman - it's a mistake you will never make again

Re: Rookie Mistakes

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I've seen that happen numerous times.   I think the timing of campaigns is very difficult to test; just takes checking and re-checking.

Re: equivalent E10 report for the E9 contact group aging -- how many contacts over time?

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I was hoping for an E10 tool, but was going to look at Power Tools.  Thanks for the head's up that it is there, Rohit.


How to get the mobile number using Eloqua Rest API

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Hi,

       Am trying to get the mobile number in eloqua contacts using Eloqua Rest Api . I have used below link

https://secure.p03.eloqua.com/api/docs/Dynamic/Rest/1.0/Reference.aspx

Here i could find  some Live Docs but i don't know how to use it.

Can any one suggest me how to get the all eloqua contacts and their mobile numbers using this Live Docs. Then i will implement this code in my java
Thanks
Govindh

Re: CRM OD integration

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Go to Setup-> Configuration->Manage CRM system users

 

On the bottom right corner click, Add CRM User, a dialog box opens and it has 4 fields,

 

  1. Server URL
  2. User Name
  3. Password
  4. User ID

 

After entering the above information. Save the user and then on the Siebel CRM On Demand. Click on the down arrow and then click "Start CRM Setup". Eloqua synchs with CRMOD and creates the necessary synchs and external calls

Re: MS CRM 2013 + Eloqua 10

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Yes I have What would you like to know ?

Re: Multiple segments and emails in one campaign

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Yes you can create, but please keep a wait step for 1 hour, for the contacts to flow smoothly. This is a best practice when you want to send an email to bulk members

Re: Problems using Chrome after upgrading to v37

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I have come across of this issue. Try re-installing chrome.

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